The following is only a Macro overview of my HR, HSE & QRC Consulting - my consultation reveals the Micro.
In a nutshell, consultants provide expert advisement, analysis & comprehensive recommendations that provide genuine, measurable results, based on their own expertise. They're essentially "fixers", serving as objective troubleshooters & providing strategies to prevent problems & improve performance.
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Sets the Stage: We collaborate on feasible goals based on initial discovery findings, discuss transparently what it will take to accomplish them, work through potential roadblocks & consider my initial practical recommendations in preparation for next steps. My expertise is here for YOU.
Questionnaire, "Right Fit" or Consultant Referral, List of Data & Information Needed for Discovery Process
Constructive Review: Internal Staff Interviews, External Client Interviews, Partner Interviews, Website Analysis, Content Analysis, KPI Analysis, Business Objective Analysis, Overall Organizational Effectiveness
Review Relevant Reports & Systems, Weaknesses in QRC
Operational Gaps, Optimal Technologies, Key Risk Factors, Aligned Operational Objectives, Critical Initiatives
Industry Trends, Deconstructing Competitors, Client Culture, Community Tendencies, Opportunities
Out of Woods (OOW) Risk Score & Findings Summary Report: Policies, Processes & Procedures - Opportunities for Improvement on Quality & Compliance; Competitive Threats
High Level Plan (Prep for Project Charter), Productized Discovery Offers: Information Products, Courses, Checklists, Programs, Portfolios, Subscriptions & Coaching, Consulting Offer
I help you translate objectives into actions - plans that are compliant, proven & ready to be implemented. We'll use what we gained in Discovery to address your needs from Macro (Big Picture Thinking) to Micro (The barriers are in the details) to determine the right moving pieces. Right people, right place, right time.
Deliverables Evaluation & Response
Executive Summary, Project Overview, Goals, Success Metrics, Return on Investment, Strategic Recommendations, Specific Tactical Plan, Responsibilities & Terms
Business Consulting Agreement, Nondisclosure Agreement (NDA), Scope of Work & Deliverables Agreement, Open-End Agreement (Pay for Access)
ADDIE method, Project Cycle - Initiation & Planning: Project Charter, Quality Deliverables (Scope, Time, Cost), Assemble Project Team, Budget, Risk Management Plan (Risk Register), Communications Plan, Network Diagrams, Work Breakdown Structure, Resource Responsibility Matrix, Resource Histograms
Just as we collaborated through diagnosis, there are many ways I will partner & cooperate with implementation of both innovative or crisis preventative projects.
Project Cycle - Execution: Project Schedule
Analyze Variances, Resource Management, Procurement Process: Specification, Selection, Contracting, Control, Measurement; Quality Assurance, Quality Control
Project Cycle - Monitoring & Control: Project Performance Review, Agile/Scrum & Extreme Methods
Project Cycle - Closure, Confirm Completion, Transfer Deliverables, Billing & Revenue Workflows, Close Procurement Activity, Review Documentation, Release Resources, Administrative Closeout, Lessons Learned
Fixing systems & process breakdowns is not enough to create sustainable performance improvement. I coach & teach on the critical elements of behavioral change, (change management) which delivers lasting improvements in performance & profitability by ingraining concepts into your workforce culture.
Trial & Error, Continuous Improvements, Communication Transparency, Innovation Style, Crisis Style, Building Consensus & Commitment, Aligning Departments & Workflow, Reducing Friction
Continuing Improvement, Business Process Improvement, Qualitative Analysis, Quantitative Analysis, Business Analysis, SWOT
Data Collection & Dissemination, Qualitative Data, Data Analysis & (Descriptive, Prescriptive, Predictive) Analytics, Accounts
Coaching, Forecasting, Strategic Plan Process, Market Analysis, Business Insight, Business Development, Scaling
Systems & Portfolio Analysis, Strategic Plan Process, Market Analysis, Project Selection, Business Case & Feasibility Study
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